Hello, I’m Jeni.
As a seasoned UX design leader with two decades of experience, I excel in leading global, multi-disciplinary teams to create and launch high-impact, multi-million-dollar products and services. My journey spans significant roles at renowned organizations like Microsoft, Frog Design, T-Mobile, and Amazon, where I led UX initiatives in areas such as office productivity, online shopping, and digital solutions for kids and families. I have successfully launched products in key global markets, including the UK, Germany, Japan, and India, showcasing my adeptness in understanding and catering to diverse user needs.
My approach is a customer-centered methodology, driving research, UX, and product design decisions. I am passionate about building diverse, inclusive teams and fostering a design-led culture, enabling organizations to innovate and deliver everyday-use greenfield products and services. My strategic acumen extends to organizational design innovation and career development, always prioritizing the advancement of design practices and the growth of my team members. For instance, I initiated a beta program for the Kids team at Amazon, significantly improving product launch quality.
I prioritize career development, equipping designers with the tools to identify user needs and enhance design creativity. My passion is crafting customer-centric design organizations and pioneering greenfield products with innovative technologies. I champion multi-disciplinary collaboration to deliver exceptional user experiences.